The first two stages of our credit management usually involve working in the name of your company, unless you choose otherwise.
Depending on the chosen procedure, contact with your debtor can take place in various manners, but always with the highest regard and respect for your enterprise's image and for the debtor.
1. Contacts by telephone
C&J Credit Services guarantees an adequate follow-up of the procedure by our own Credit Collectors.
2. Reminders in writing
In deliberation with you, C&J Credit Services will create reminders which will be sent at regular and fixed times. The written demands can be printed on your company's stationary paper or, if desired so, on our own.
3. Amicable arrangements
After the debtor exceeds the agreed term of payment, you can allow C&J Credit Services to send an amicable arrangement. This means we approach your debtor in our own name. You have the choice between following actions:
Course in writing
The first step we take in each procedure involving amicable arrangements, is a reminder in the name of C&J Credit Services. If necessary, further reminders or legal actions will follow.
Course by telephone
C&J Credit Services guarantees a very strict follow-up of unpaid invoices
during an amicable arrangement. This course follows the written order. We hold no limit on
the number of conversations necessary to solve the problem of overdue invoices.
Course of visit
If
neither written nor telephonic contact gains positive results involving the
issue, we will visit the debtor to negotiate unpaid invoice matters. This occurs
in deliberation with your company.
4. Legal procedure
In the matter of legal procedures C&J Credit Services joins forces with a fixed law firm, which offers special rates for files received by C&J Credit Services. The legal fees will be billed directly to your enterprise.
Please contact us regarding our rate costs.